Ethan arrived early to do a maintenance check on our A/C system, promptly got to work, and when finished, told me what he’d done. I’d highly recommend Uptown Air Conditioning Ltd.
Mark Havers
Excellent service ! Mike managed to fill my two cylinders in a timely manner (1 1/2 hrs. ) even though he was really busy doing a refit at Phillips Brewing this week . That saved me driving back in from Metchosin again next week .
Faye Ferguson
My 15-year-old heat pump recently died. I contacted three local companies which service heat pumps. Two of them told me I needed to install a new heat pump (at a very high cost!). Uptown Air Conditioning was the only company that suggested I consider repairing my old pump. That made a lot of sense to me.
I was so impressed with the technician from Uptown, Mat, who initially did such a thorough assessment that I knew I was working with a knowledgeable person. Although knowledgeable in his own right, Mat did not hesitate to contact tech support for Daikan systems (which is what I have) whenever necessary. Despite set-backs, Mat never gave up in his efforts to get my old heat pump back to working order. He kept me informed at every step, explaining things in terms that I could understand. He is clearly a thoughtful problem-solver and very thorough in his work. Thanks to him my old heat pump has a new lease on life.
Considering how many hours Mat spent on my job, I was delighted with the final cost. Most reasonable! I would definitely recommend Uptown Air Conditioning.
Steve B
We are so happy with our service from Uptown Air Conditioning. When our Heat Pump quit working we called in the company that installed it. Despite it being less than 5 years old they said we needed to replace a $8,500 part. Our son in law suggested we call Kristen at Uptown to get a second opinion. Kristen quickly arranged for Adrian a service technician to come over and check our system. He performed a detailed diagnostic check which corrected a fault in the system. No new equipment was required and our unit has been running great ever since. We highly recommend Uptown Air Conditioning. Kind and trustworthy consummate professionals. Thank you Kristen and Thank you Adrian.
Dale Degagne
When our furnace went down at the first sign of frost Chris & his team were there for us. When everyone else was booking 3 to 5 days out, Chris found a way to get a tech to us within 24 hours. The service required replacement parts which the tech explained clearly and gave a breakdown of how long it would take to fix. The final repair was cost effective and there was no attempts to upsell anything. Just simple, clear, fast, and quality service. And the price was reasonable too.
Steve and Cathy Murphy
Ethan arrived early to do a maintenance check on our A/C system, promptly got to work, and when finished, told me what he’d done. I’d highly recommend Uptown Air Conditioning Ltd.
Mark Havers
Excellent service ! Mike managed to fill my two cylinders in a timely manner (1 1/2 hrs. ) even though he was really busy doing a refit at Phillips Brewing this week . That saved me driving back in from Metchosin again next week .
Faye Ferguson
My 15-year-old heat pump recently died. I contacted three local companies which service heat pumps. Two of them told me I needed to install a new heat pump (at a very high cost!). Uptown Air Conditioning was the only company that suggested I consider repairing my old pump. That made a lot of sense to me.
I was so impressed with the technician from Uptown, Mat, who initially did such a thorough assessment that I knew I was working with a knowledgeable person. Although knowledgeable in his own right, Mat did not hesitate to contact tech support for Daikan systems (which is what I have) whenever necessary. Despite set-backs, Mat never gave up in his efforts to get my old heat pump back to working order. He kept me informed at every step, explaining things in terms that I could understand. He is clearly a thoughtful problem-solver and very thorough in his work. Thanks to him my old heat pump has a new lease on life.
Considering how many hours Mat spent on my job, I was delighted with the final cost. Most reasonable! I would definitely recommend Uptown Air Conditioning.
Steve B
We are so happy with our service from Uptown Air Conditioning. When our Heat Pump quit working we called in the company that installed it. Despite it being less than 5 years old they said we needed to replace a $8,500 part. Our son in law suggested we call Kristen at Uptown to get a second opinion. Kristen quickly arranged for Adrian a service technician to come over and check our system. He performed a detailed diagnostic check which corrected a fault in the system. No new equipment was required and our unit has been running great ever since. We highly recommend Uptown Air Conditioning. Kind and trustworthy consummate professionals. Thank you Kristen and Thank you Adrian.
Dale Degagne
When our furnace went down at the first sign of frost Chris & his team were there for us. When everyone else was booking 3 to 5 days out, Chris found a way to get a tech to us within 24 hours. The service required replacement parts which the tech explained clearly and gave a breakdown of how long it would take to fix. The final repair was cost effective and there was no attempts to upsell anything. Just simple, clear, fast, and quality service. And the price was reasonable too.
Overall 10/10 would recommend.